
In today's knowledge driven world the management of Information and Knowledge is becoming a key success factor. Research and Development is converting money into knowledge, and innovation converts knowledge into money or new products, services, processes, strategies or business models.
In Umicore's CTO Organization we know about the potentials of Knowledge Management and we have assigned resources to this task which however is not new. Since centuries we have libraries were the written knowledge is managed. Umicore's Knowledge Management takes up the methods of the librarians and converts it into the "Internet age".
Our Knowledge Management approach has two legs: personalization to bring people with their knowledge together so that they can share it for the benefit of the company and codification applying the librarian know how to add metadata to documents so that it can be retrieved by structure in addition to the full text index modern Information and database technologies can provide. By managing our Knowledge properly we can improve accessibility, protection and sharing of our knowledge. We can increase the efficiency of our knowledge workers and can avoid reinventing the wheel. We will know what Umicore knows, but we also know how to protect our valuable knowledge and intellectual properties.