Business Excellence Manager

Belgium, Hoboken
Precious Metals Refining

About Umicore

Reducing harmful vehicle emissions. Giving new life to used metals. Powering the cars of the future. As a global materials and technology group, we apply our specialist knowledge to offer materials and solutions that are essential to everyday life. We aim to be a clear world leader in materials for clean mobility and recycling and have turned our sustainability approach into an even greater competitive advantage. With ambitions like this, imagine what you could do?

About Precious Metals Refining

The world’s resources are scarce. Umicore’s refining and recycling technology gives used metals a new lease of life. We are experts in treating the most complex materials from around the world. Our processes help bring value to the circular economy and reduce environmental impacts. To recover more metal from different types of material we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.

What you will be doing

As Business Excellence Manager you will deploy Business Excellence throughout the Umicore Precious Metals Refining activities in Hoboken. You support, design and implement quality thinking throughout the organization and with your team you drive, maintain and manage the different management systems, which are used such as ISO9000 for quality, ISO14001 for environment and ISO45001 for health & safety. 


Your detailed responsibilities :

  • You advise and support the Management Team in setting the strategy and priorities in Business excellence with the ISO requirements as leading vehicle.
  • You take the responsibility to implement the approach in the whole organization (plant of 1800 people with many different departments (more than 14)).
  • You develop, nurture and change the quality thinking in the different departments in order to improve the sustainability of the plant.
  • You are responsible for the ISO-certification of the different QEHS management systems.
  • You conduct audits (process audits, quality audits, …) with the team to look for areas of improvement and initiate and steer improvement programs.
  • You advise on improvement and change programs or analyse specific people or organizational problems upon request of the Management Team.

Who we are looking for

  • You have a Master level education to understand quality models, statistics and to design action programs.
  • You have a minimum experience of 5 years in an industrial environment in order to understand complexity of organizations, to design strategy and action plans .
  • You have a good knowledge of production processes and Project management. You are also eager to work on Change Management.
  • You possess a high maturity so that human interaction is constructive. You also take a pragmatic approach to be supportive to the stakeholders you work with.
  • You have a deep interest in and knowledge of QEHS managements systems and business excellence.
  • You have excellent Dutch and English language and communication skills (oral and written).
  • You are a team player, always keeping a helicopter view on things. 

What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

If our recycling teams can help tackle resource scarcity, IMAGINE WHAT YOU COULD DO



      Umicore uses certain monitoring and tracking technologies such as cookies. These technologies are used in order to maintain, provide and improve our services on an ongoing basis, and in order to provide our web visitors with a better experience.

      By clicking on the "Accept all" button you agree to the use of these cookies while using the website. For further information regarding how we use cookies and other tracking technologies, please see section 11 of our website privacy notice

          Necessary cookies are essential and help you navigate our website. This helps to support security and basic functionality and are necessary for the proper operation of our website, so if you block these cookies we cannot guarantee your use or the security during your visit.

          Cookies that help us to understand the behaviour of users of our website. This allows us to continuously improve our website to provide the best information in support of our project aims. These cookies also help us understand the effectiveness of our website. For instance these cookies tell us which pages visitors go to most often and if they get error messages from web pages.

          Cookies that deliver content to you based on your interests, which are assumed from your browsing history. Most Targeting Cookies track users via their IP address and, thus, may collect some Personal Data. Personal Data collected by Targeting Cookies may be shared with third parties, such as advertisers.