Are you a customer with a question about Umicore?
Welcome to our contact page for customers. Are you an existing customer with a question or do you wish to become a customer? You will find an answer to some questions in our frequently asked questions. Did not find what you were looking for? You can find a contact form at the bottom of this page.
Top 5 Frequently asked questions
- Which countries are Umicore Automotive Catalysts' technical centers and production facilities based in?
- What applications do Automotive Catalysts' products support?
- Can you tell me more about FlexMetal catalysts?
- What if I'm interested in corrugated technologies for Heavy Duty applications? Does Umicore provide such a product?
- How do we find more information about becoming a transformation partner with Automotive Catalysts?
Automotive catalysts
To become a transformation partner with Umicore Automotive Catalysts, we encourage you to contact our regional colleagues. At the bottom of this page, you can find all the contact information of each plant or research facility active in automotive catalysts.
Of course we want to talk to you more about how our technology balances cost, performance, and optimum utilization of Platinum, Palladium, and Rhodium.
We do! You can learn more about how Umicore’s Corrugated SCR Catalyst uses glass fiber as a substrate. The benefit for heavy-duty diesel applications is high porosity and low thermal mass for faster catalyst light-off and lower weight for improved fuell economy.
Umicore Automotive Catalysts is a business unit that is worldwide. We operate 16 plants in 13 countries and 9 research & technology facilities in 7 countries. You can find more information about our where we are active on this page.
We provide automotive catalysts to clean the exhaust gases from internal combustion engines for light-duty and heavy-duty vehicles and all fuel types. You can find more information about the applications via this link.
Umicore Automotive catalysts are vital in the clean mobility technology offerings to meet the current emission standards. You can find more information about our technologies on this dedicated page.
Fuel Cell Catalysts
If you would like to supply green hydrogen, please contact our Umicore purchasing team via our contact form for suppliers.
Umicore's Fuel Cell Catalysts cover the full range of state of the art catalyst designs for the application in PEM Fuel Cells and Electrolyzers. Depending on the target applications different products including Pt on Carbon Catalysts, Pt/Co Alloy on Carbon Catalysts and supported Iridiumoxide Catalysts can be cobined in customer's MEA's.
Umicore’s PEM Fuel Cell catalysts are applied in PEM Fuel Cells and Electrolyzers. These systems are the core components of automotive Fuel Cell Drivetrains, stationary Fuel Cell power supply applications, Green Hydrogen production systems and many more.
The minimum order quantity for fuel cell catalyst powder is 1 gram.
You can find more information about all the products related to fuel cell catalysts Umicore provides via our dedicated product catalogue page. On that page, you will be able to search and filter based on your needs. If you still have questions, you can reach us via this contact form at the bottom of that page. Please provide as many details on your question as possible.
FAQ - Stationary Catalysts
Umicore produces monolith catalysts for nitrogen oxides (NOx) removal, for carbon monoxide (CO) and volatile organic compounds (VOC) removal.
Within the stationary catalyst business we are active in power generation, gas turbines, refining and waste incineration. Find more information related to your application via this link.
Yes, Umicore sells monolith catalysts for volatile organic compounds (VOC) removal. For more information, you can reach us via this contact form at the bottom of that page.
You can find more information about our stationary catalysts on this dedicated page. If you still have questions, you can reach us via this contact form at the bottom of that page. Please provide as many details on your question as possible.
Designs using a standard layout can achieve up to ~95% reduction. Umicore also offers an ultra low emission system design to achieve ~99% reduction.
Yes, we design for all types of fuels and inlet NOx loadings as high as 50,000 ppm.
Yes, we retrofit designs to replace all other catalyst suppliers. A Umicore catalyst is lighter and more active on a volumetric basis than other SCR catalysts.
FAQ - Infrared solutions
There is no minimum order quantity for purchasing catalog lenses. For more information about the optics we manufacture, you can consult our lens chart via this link. If you do not find the product you are looking for, you can reach out to our sales team via the contact form at the bottom of this page to discuss all the possibilities.
On our corporate website, we have a dedicated page where you can search and filter our product catalogue based on your needs. If you would like to request a quote, you can reach us via the contact form at the bottom of this page. Please provide as many details on your question as possible.
We have an optics catalogue where you can search and filter our products based on your needs. If you would like to request a quote, you can reach us via the contact form at the bottom of this page. Please provide as many details on your question as possible.
Umicore manufactures Long Wave Infra-Red (LWIR) lenses based on germanium and Chalcogenide Infra-Red Materials. We also produce infrared filters and infrared coating services. More information about our Infrared solutions can be found on this page.
You can find the complete optics catalogue, including all the optics we offer via this link.
To find the lens you are looking for, you can consult our lens chart including all the infrared lensen we offer. You can find the lens chart via this link.
We have a dedicated page about GASIR, where you will find all the information about this product.
We have a dedicated page where you can search and filter our product catalogue based on your needs. If you would like to request a quote, you can reach us via the contact form at the bottom of this page. Please provide as many details on your question as possible.
We have a dedicated page where you can search and filter our coatings catalogue based on your needs. If you would like to request a quote, you can reach us via the contact form at the bottom of this page. Please provide as many details on your question as possible.
Umicore offers any coating from 1 µm to 20µm wavelength region. You can consult our coatings catalogue this link.
FAQ - Germanium Solutions
You can contact us via this page for your questions related to buying germanium substrates.
Yes, Umicore offers high purity germanium crystals. You can find more information via this page.
You can contact us via this page for your questions related to buying germanium.
Germanium metal is available in several forms such as ingots and granules. For more information, you can contact us via the contact form below.
Umicore's business regarding germanium is twofold. On the one hand, we provide our clients with germanium products such as chemicals, substrates and crystals. On the other side, we also offer the service of refining and recycling a wide variety of germanium-containing concentrates, solids, cakes, slurries and solutions.
Yes, Umicore recycles germanium from a wide variety of sources including fiber optics, solar cells, LEDs and infrared optics. The germanium-containing waste can have multiple forms such as concentrates, solids, cakes, slurries and solutions etc. More information of our recycling services can be found on this page.
Yes, Umicore provides germanium substrates that can be used as an epi-platform in the manufacturing of VCSELs. You can find more information via this page.
Yes, Umicore is active in the LED and opto-electronic device markets, such as micro-LED, VCSELs and detectors. More information about this market can be found via this page.
Yes, Umicore provides germanium crystals for Gamma ray detectors. More information can be found on this page.
No, we do not maufacture mulit-junction solar cells. However, we do sell germanium substrates to be used for multi-junction solar cell manufacturing.
No, Umicore does not manufacture Gamma ray detectors. However, we do sell germanium crystals to be used for Gamma ray detector manufacturing.
More information about our Germanium offers and services can be found on this page. Additionaly, you can find more information on our corporate website, where we have a dedicated page where you can search and filter our product catalogue based on your needs. If you would like to request a quote, you can reach us via this contact form at the bottom of that page. Please provide as many details on your question as possible.
FAQ - Cobalt & Nickel
Umicore offers a wide range of products, including but not limited to cobalt oxide, cobalt hydroxide, nickel sulphate ... You can find all the cobalt- and nickel-based products Umicore offers on our product page. If you still have questions, you can reach us via the contact form at the bottom of this page. Please provide as many details on your question as possible.
We have a dedicated page for cobalt- and nickel-based chemicals where you can search and filter our product catalogue based on your needs. If you would like to request a quote, you can reach us via the contact form at the bottom of this page or via the product specific pages. Please provide as many details on your question as possible.
There is no minimum order quantity for buying cobalt- and nickel-based chemicals.
You can reach us via the contact form at the bottom of this page to request a Safety Data Sheet.
Do note that, for privacy reasons, we limit access to this information. If your credentials appear in our customer database, our colleagues will gladly help you further. If this is not the case, we regrettably will not be able to share this information with you. However, if you are interested in working with Umicore, do let us know.
For a sample, you can contact us via this contact form at the bottom of that page.
For our recycling services related to cobalt and nickel, you can contact us via the contact form at the bottom of this page. Please already provide as much information as possible such as origin details, certificate of analysis, quantities, pictures...
For all questions related to battery recyling, we refer you to our colleagues in the battery recyling business.
For all questions related to black mass recyling, we refer you to our colleagues in the battery recyling business.
Yes, Umicore Cobalt Specialty Materials has a distribution arm called Todini Chemicals. They not only distribute cobalt-based materials but also other salts and oxides of nonferrous metals such as nickel, selenium, iodine, bismuth, copper, tin, molybdenum, vanadium and tellurium.
Yes, our activities are global therefore we ship to all continents.
We have more than 15 sales offices worldwide, from Brazil to Japan and production facilities in North-America, Europe and Asia. You can find an overview of all our locations at the bottom of this page.