Team Lead SAP BASIS + Technical Project Manager

Belgium - Hoboken
Information Systems
Information Technology

Posted on 19-03-2024

About Umicore

Reducing harmful vehicle emissions. Giving new life to used metals. Powering the cars of the future. As a global materials and technology group, we apply our specialist knowledge to offer materials and solutions that are essential to everyday life. We aim to be a clear world leader in materials for clean mobility and recycling and have turned our sustainability approach into an even greater competitive advantage. With ambitions like this, imagine what you could do?

About our Support Functions

A global organization. It’s not just those in our industrial sites and technical centers that are vital to Umicore’s growth. Across our support functions we ensure that we continue to grow and evolve – whether it’s by making sure our decisions are commercially viable, enhancing our reputation, building new customer relationships or finding the right people who can build on what we’ve already achieved. The variety of our work means we cannot stand still. We need to find new ways to do things, discover new solutions and develop new ideas. Which is where you come in.

What you will be doing

Umicore has multiple SAP landscapes (S/4 and older versions. The main SAP landscapes are hosted in the cloud and SAP RISE. The SAP BASIS team lead will be responsible to ensure a stable and well performing SAP landscape. Technical project management will be required to manage and steer related projects to implement new solutions and keep our existing landscape up to date. Provide leadership and direction to a small technical sap basis team

Your responsibilities as SAP BASIS team lead and Technical Project manager will be

• Manage the SAP Basis support team in areas such as; development of customer support processes, technical planning and work coordination
• You are responsible for the recommendation of required improvements to SAP environments. You assure technical ability allowing proper and constructive management of all SAP services. You participate in training and knowledge transfer to new employees.
• Ensures effective security, operation and peak performance of SAP environments
• Plan, recommend and manage SAP Basis and related monitoring to meet customer Service level agreements
• Responsible for the development, maintenance and testing of contingency plans to meet the IT organization goals, 
• Recommend and plan required lifecycle management for the hardware, software and network components affecting SAP services
• Plan, maintain & execute the Umicore SAP system landscape release management
• Take a leading role in solutions & integration architecture decisions, in a hybrid cloud landscape
• Analyze and build a profound understanding of the current SAP system landscape and solutions at Umicore.
• Keep up to date with the latest SAP Application technologies and solutions
• Act as guardian for a stable and secure SAP landscape at Umicore

• Continuously supervise the active SAP sourcing contracts to be aligned with Umicore needs
• Participate in the SLA meetings with hosting / SAP Basis service provider
• Continuously and objectively evaluate the services delivered within the context of the SAP sourcing contract, measure and rank delivery of service levels
• Drive & evaluate corrective actions in the area of the SAP Basis services 
• Ensure pro-active continuous process  improvement  
• Manage the sourcing contract Change management process
• Control & evaluate the COF (change order form) procedure to meet with Umicore pricing agreements. 
• Deliver Budget and actual cost input for SAP sourcing services. 

• Lead the technical SAP BC projects from Umicore
• Promote effective communication and working relations within the team, IT customers, and business customers..   
• Assist and Support the SAP project & support teams Continuously cost driven solutions
• Assure technical ability that allows proper and constructive management of the SAP services
• Responsible for the recommendation of required improvements to SAP environments
• Participating in the Training and knowledge transfer to new employees
• Provides coaching and support to the SAP support teams in areas such as problem solving, technical  tasks, work process and procedures to meet organizational objectives

• Assist and Supports the SAP project & application teams in identifying and implementation of  technical SAP solutions
• Assist and support the SAP support team in identifying and implementing methods to improve efficiency and effectiveness
• Manages SAP project support including scheduling demands, ensuring availability of resources,  hardware, installations and ensure the quality of those services
• Act as the trusted IT delivery partner within the Project  Steering Committee
• Lead SAP technical projects
• You will be located in the SAP BASIS team, in Corporate IS. You will report hierarchically to the SAP Technical Center of Excellence lead.

Occasional travel to other Umicore sites (national & international) will be required.

Who we are looking for

• You hold a master in information technology, applied economics, business administration or similar
• You have a minimum of 10 years of relevant work experience as SAP BASIS consultant and at least 5 years’ experience as Team Lead and Technical Project Manager
• You have a sincere and proven interest in IT
• You have a mature, assertive and dynamic personality, with excellent interpersonal skills
• You are a team player with strong communication skills and with a collaborative spirit
• You are customer oriented, result driven & focused on delivering quality
• You have strong analytical skills and are able to lead complex projects and related teams
• Good internal and external networking skills
• You are fluent in English and either Dutch or French, German is a plus
• You are capable to review the team workload and determine- and set priorities of your team
• You have a solid experience in project management.
• You’re a people motivator
• You’re a good communicator and able to create communication plans for the projects with stakeholders, project committee, capable to manage and steer the project meetings in a proper manner
• You’re capable to set the right priorities to deliver in time   
• You’re flexible in working hours  and willing to travel

What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. As you would expect from a world-leading organization, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

IF OUR PIONEERING APPROACH CAN MAKE US A LEADER IN SUSTAINABILITY, IMAGINE WHAT YOU COULD DO?